Online Return Policy
We want you to be fully satisfied with every item that you purchase from SportChek.ca. You may return the item within 60 days of the order date to the Sport Chek warehouse or to a Sport Chek retail store for a refund of the purchase price, minus the shipping, handling, gift wrap, and other additional charges. Your refund will be in the same form of payment originally used for the purchase.
- The packing slip that comes with your order is required as proof of purchase. You must bring this with you to process your return.
- The item must be returned unused/unworn, in original product packaging, and with all paperwork, parts and accessories to ensure credit.
- Items that are *Available Online Only can not be returned to Sport Chek retail store locations.
- If PayPal is used for payment, if you wish to return an item, the item must be returned to our warehouse. Unfortunately, we cannot accept PayPal returns at our Sport Chek retail store locations.
- If an Online Gift Certificate was used for payment and you return an item to one of our Sport Chek retail stores, the refund will be in the form of a Sport Chek Retail Store Merchandise Card.
- Any item that is assembled and/or not within its original product packaging with all paperwork, parts and accessories must be returned to a Sport Chek retail store location and credit will be issued at the discretion of store management in the form of a Sport Chek Retail Store Merchandise Credit.
Please refer to our Return Instructions when returning your item. For returns to our warehouse, the postmark date of the return package will be considered the return date. If you need to return an item after 60 days, please contact our Online Customer Service Department at 866-804-1615.
SportChek.ca is not responsible for shipping, handling, gift wrap, and other additional charges for returned items.
Our Online Return Policy does not apply to all items. For a list of exceptions to our Online Return Policy and how to return these particular items, please read our Return Exceptions.
Our Online Return Policy applies only to purchases made on SportChek.ca. If you have made a purchase at one of our retail stores and wish to return an item, please see our Retail Store Return Policy.