Return Exceptions

Our Online Return Policy does not apply to all items.

Exceptions to our Online Return Policy are as follows:

  • Swimwear, Base Layers and Bra Tops
    For hygienic reasons, all swimwear, base layers and bra tops must have the original tags and hygienic liners intact to be eligible for a return.
  • Hockey Sticks and Bats
    All hockey sticks and bats must be returned directly to the manufacturer. For additional information, please contact our Online Customer Service Department at 866-804-1615.
  • Mouth Guards and Jock Straps
    For hygienic reasons, all sales are final for mouth guards and jock straps.
  • Customized/Personalized Products and Autographed Collectibles
    All sales are final for customized products and autographed collectibles. These items cannot be returned. If an error occurred in your order process or packaging, please contact our Online Customer Service Department at 866-804-1615.
  • Software and Electronic Media Products
    All software and electronic media products must be returned unopened to be eligible for a return.