• Gift Card FAQs

Gift Card FAQs

You can now buy and redeem Gift Cards and eGift Cards on Sportchek.ca!

Below are some common questions and their answers around gift cards online.

Using Gift Cards
Using Gift Cards
Where can I use the physical Sport Chek Gift Cards? How do I redeem them?

Gift Cards purchased in store will now be valid both in-store and online at SportChek.ca.

Gift Cards will be treated the same way in store.

Online, Cards can be redeemed during the payment stage of checkout. The Gift Card number and Pin number (located on the back of the card) can be used to redeem the amount on the card as payment.

If your gift card does not have a pin number but you wish to redeem it online, please visit us in store to exchange your card.  You cannot redeem your card online without a PIN number.

Where can I use the SportChek.ca eGift Cards? How do I redeem them?

eGift Cards purchased online will now be valid both in-store and online at SportChek.ca.

When you are ready to make a purchase at a Retail Sport Chek store, you can present a printed copy of your eGift Card to the cashier or display your eGift Card on your Smart Phone to the cashier.

Online, eCards can be redeemed during the payment stage of checkout. The Gift Card number and Pin number (located in your eGift Card email) can be used to redeem the amount on the card as payment.

Maximum of 2 eCards/Gift Cards can be redeemed online in one transaction.

What happens when I return something I paid for with an eGift Card?

If an eGift Card was used for payment and you return an item to one of our Sport Chek retail stores, the refund will be in the form of a Sport Chek Gift Card.

If an eGift Card was used for payment and you return an item to our Warehouse, the refund will be in the form of a Sport Chek eGift Card. This eCard acts exactly like a Gift CCard and can be redeemed online and in-store the same way.

Note: Any item that is assembled and/or not within its original product packaging with all paperwork, parts and accessories must be returned to a Sport Chek retail store location and credit will be issued at the discretion of store management in the form of a Sport Chek Retail Store Merchandise Card.

What if my gift card or eGift Card does not have enough money on it for my purchase?

If the amount of your Gift Card or eGift Card does NOT cover the total purchase amount, you will need to pay for the remainder of the purchase with another form of payment. Online, this would mean a credit card, PayPal, or another Gift Card. In-store, this could be cash, debit, or credit card.

What if my gift card or eGift Card had money left on it after my purchase?

If the amount of your Gift Card or eGift Card is MORE than the total order amount, the balance amount will be stored on your Gift Card or eGift card for future use.

Can my Gift Card or eGift Card expire?

Nope.

Is there anything else I should know about Gift Cards?

Maximum of 2 eCards/Gift Cards can be redeemed online in one transaction.

Gift Cards and eGift Cards are non-transferable, non-refundable, and are not redeemable for cash except as required by law.

We cannot replace lost or stolen Gift Cards or eGift Cards.

We do not charge sales tax on the purchase of Gift Cards; however, items paid for with a Gift Card will be charged applicable sales tax.

If you have any additional questions, please contact our Customer Service team at 1-877-977-2435.