Return Exceptions

Our Online Return Policy does not apply to all items.

Exceptions to our Online Return Policy are as follows:

  • Swimwear, Base Layers and Bra Tops - for hygienic reasons, all swimwear, base layers and bra tops must have the original tags and hygienic liners intact to be eligible for a return.
  • Baseball Bats - all warranty returns (for non-wood bats) must be handled at a retail store location with the original receipt or proof of purchase. Aluminum and composite bats carry a one year warranty from date of purchase.
  • Mouth Guards and Jock Straps - for hygienic reasons, all sales are final for mouth guards and jock straps.
  • Customized/Personalized Products and Autographed Collectibles - all sales are final for these items and they cannot be returned.
  • All software and electronic media products - must be returned unopened to be eligible for a return.
  • Hockey Sticks - may be returned in-store. Terms & Conditions may apply. See our Hockey Stick Return Policy here.
  • Drones - all sales of drones are considered to be final sale once opened. See our Drone Return Policy here.