Return Exceptions

Our Online Return Policy does not apply to all items

Exceptions to our Online Return Policy are as follows:

  • Final sale - Items such as face masks and select clearance products marked as FINAL SALE on the website cannot be returned.    
  • Electronics - All software and electronic media products must be returned unopened to be eligible for a return.
  • Swimwear, Base Layers and Bra Tops. For hygienic reasons, all swimwear, base layers and bra tops must have the original tags and hygienic liners intact to be eligible for a return.
  • Hockey Sticks and Bats - All hockey sticks and bats must be returned directly to the manufacturer. 
  • Mouth Guards and Jock Straps - For hygienic reasons, all sales are final for mouth guards and jock straps.
  • Customized/Personalized Products and Autographed Collectibles - All sales are final and these items cannot be returned. 

If an error occurred in your order, please contact our Customer Service Department at 1-877-977-2435 (CHEK).