Our Online Return Policy does not apply to all items.
Exceptions to our Online Return Policy are as follows:
- Swimwear, Base Layers and Bra Tops
- For hygienic reasons, all swimwear, base layers and bra tops must have the original tags and hygienic liners intact to be eligible for a return.
- Hockey Sticks and Bats
- All hockey sticks and bats must be returned directly to the manufacturer. For additional information, please contact our Customer Service Department at 1-877-977-2435 (CHEK)
- Mouth Guards and Jock Straps
- For hygienic reasons, all sales are final for mouth guards and jock straps.
- Customized/Personalized Products and Autographed Collectibles
- All software and electronic media products must be returned unopened to be eligible for a return.
All sales are final for customized products and autographed collectibles. These items cannot be returned. If an error occurred in your order process or packaging, please contact our Customer Service Department at 1-877-977-2435 (CHEK).