Product Availabilty & Store Inventory

Item Availability

IN-STOCK ITEMS

Most orders for in-stock items begin the order fulfillment process as soon as your online purchase has been completed. Items are shipped once they are located in stock, your payment is approved, and the shipping address is verified. We do our best to maintain accuracy related to our inventory, however from time to time factors beyond our control may play a part in causing an item to cancel from an order. Damaged items, missing parts, or the product differing from the online description are some examples of when this might happen. These scenarios may cause items within an order to be shorted or cancelled and if this happens an order update notification will be sent by email.

PLEASE NOTE THAT YOU MAY RECEIVE MULTIPLE SHIPMENTS FROM DIFFERENT FULFILLMENT CENTRES ACROSS CANADA.

Finding an Item

There are multiple ways to find an item on sportchek.ca:

• Search by entering a Keyword or Item Number in the Search box
• Browse our product catalogue by clicking the links found on each page
• Utilize the filter bar at the bottom of the screen, to narrow down your criteria
  
  

If you would like more information about an item you see on sportchek.ca, simply click on the item to go to the Product Details page.The Product Details page will provide you with detailed information to help you learn more about the product.

Check out all the features available on a Product Details page:
Item Number is a great reference when you want to locate a product again by using the Search feature

Images offer you a visual of the product. For many items, we provide the ability to see a larger view of the product by clicking "Enhanced View" or "Zoom," as well as multiple angles

• Available Sizes for a particular product are listed in the size drop-down menu
• Available Colours for a particular product are displayed as swatches and are also listed in the colour drop-down menu
• Features & Specifications provide detailed product-specific information
• Find In Store feature to see inventory levels at an Sport Chek location nearest you
• Product Reviews offer ratings, opinions and information and you can also add your own product review
• Buying Guides can be used to help you make informed purchasing decisions
• Product Videos, offering more information and in-use view of the product
   

Find In Store

To help enhance your shopping experience, we offer a Find in Store feature on sportchek.ca: 

• Choose an item, colour and size if applicable, and select the Find In Store button
• Enter your Postal Code or City & Province
• A list of stores closest to your location will appear indicating the products availability
• In Stock means we currently have this item available for purchase at that store at the time of your search
• Low Stock means we currently have a limited quantity of this item available for purchase at that store at the time of your search.
• Out of Stock means this item is currently unavailable for purchase at that store at the time of your search.

While we endeavor to provide accurate inventory counts for our stores, please note that due to continually changing inventory levels, we cannot guarantee the availability of an item in store. We suggest contacting the store to confirm availability. To access a complete list of all Sport Chek stores, find the store through the Store Locator page.

Within the Store Locator each store is given their own page to indicate their address, store hours, specialty shops available, all in-store services, and any special events specific to each store. You are also able to look up directions to the store, as well as print or share the map.