Support Order Status
Support Order Status

Product Details

Experience seamless audio streaming with JBL's Tune Beam True Wireless Headphones, powered by Bluetooth 5.3. Featuring 6.0mm drivers and Active Noise Cancelling with Smart Ambient, these waterproof earbuds offer crystal-clear sound and calls with up to 12 hours of battery life (36 hours with ANC off). The headphones are designed for comfort with an oval tube design and IP54 water and dust resistance.

  • 6mm drivers deliver rich, bass-forward sound for a dynamic listening experience

  • Noise-canceling technology minimizes distractions, while Ambient Mode lets you stay aware of your surroundings

  • Ergonomic stick design with oval ear tips ensures a snug, comfortable fit and effective noise isolation

  • Provides up to 36 hours of total playtime with 12 hours from the earbuds and an additional 24 hours from the charging case

  • Four-microphone array ensures crisp, clear calls and easy voice assistant interaction

  • Rated IP54 for water and dust resistance, making them suitable for workouts and outdoor use

Headphone Type In-Ear
Accessories List Charging Cable,Charging Case
Advanced Features Noise Cancelling,Wireless,Sweat Resistant,Compact Design,Long Battery Life,Built-in Microphone,Lightweight
Cord Length (ft.) 0.00 ft
Cushion Material Silicon
Smart System Compatibility Android,Bluetooth,IPhone
Decibel Rating (dB) 94 dB
Effective Wireless Range (ft.) 30.00 ft
Power Source Battery
Battery Type/Battery Size Integrated Rechargeable
Batteries Required Quantity 1
Battery Charge Time (hr) 2 h
Battery Life (hr) 48 h
Battery Technology Lithium-Ion
Assembled Weight (kg) 0.06 kg
Assembled Length (cm) 6.40 cm
Assembled Width (cm) 3.00 cm
Assembled Height (cm) 4.90 cm
Non-toxic When Used as Intended Yes
Online Ordering
Returns
  • Most products can be returned or exchanged at any Sport Chek retail store
  • Return to our warehouse via mail at your cost
  • Returns must be made within 30 days to receive a full refund
  • Returns made between 31 and 60 days will receive merchandise credit
  • The return policy outlined above may not apply to the product you are currently viewing. For complete details and eligibility, please refer to our Return Policy for exceptions.

Review Highlights

List of Pros Highlights
List of Cons Highlights

Reviews

Rating Snapshot

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81 reviews with 5 stars.
34 reviews with 4 stars.
20 reviews with 3 stars.
14 reviews with 2 stars.
56 reviews with 1 star.

Overall Rating

3.3

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    1 to 8 of 205 Reviews.
    1 – 8 of 205 Reviews

    Not great.

    25 days ago
    Bought these with my telstra points a couple months ago had trouble with charging from day one now my right earbud doesn't turn on or charge at all even after following all the cleaning instructions. Loved them at the start were great but not now they dont last apparently.

    Originally posted on jbl.com

    Response from jbl.com:
    24 days ago
    Customer Support
    Thank you for sharing your feedback on our JBL Tune Beam. We value your input, and we'll make sure to forward your feedback to the appropriate team. For further assistance, please contact our customer support.

    Poor Charging and Connection

    3 months ago
    When they work they are good, but from a couple of months after buying they have been littered with charging and connection issues. One earbud does not charge when in the charging case and constantly connects to my phone whilst in the case. Have tried the suggested fixes and cleaned with alcohol multiple times but still happens. Do not buy unless they are highly discounted.

    Originally posted on jbl.com

    Mr

    3 months ago
    When fully charged they seem to work, unfortunately I have had a few problems getting this item to fully charge. When fully charged they seem to be okay, however now and then they blue tooth response isn't great.

    Originally posted on jbl.com

    Response from jbl.com:
    3 months ago
    Customer Support
    Call us now at: +44 161 222 3325 Monday - Friday: 08.00-17.00 Saturday - Sunday: 09:00-15:00

    Worst earphones I have owned

    4 months ago
    Worst bluetooth earphones I have ever owned. They connect to my phone even when they are in the case and so the only way to listen through my phone speaker is to turn bluetooth off. I therefore have to turn bluetooth on an off when I want to use the earphones which means my watch can't always be connected to my phone. Sometimes the right or left earphone won't charge in the case resulting in one earphone having no battery and so can only use the other earphone. My partners JBL Vibe Beam 2 earphones also don't stay connected to bluetooth when she is on a call and therefore can't use her earphones for calls. Will never buy JBL again.

    Originally posted on jbl.com

    Response from jbl.com:
    4 months ago
    Customer Support
    Call us now at: +44 161 222 3325 Monday - Friday: 08.00-17.00 Saturday - Sunday: 09:00-15:00

    Best of the best

    4 months ago
    Best of the best, using since 1 year. Never regret

    Originally posted on jbl.com

    Charger always faulty

    4 months ago
    These headphone have caused nothing but stress. When you are in a rush the last thing you need it to be trying to get the to turn on. The charger is constantly faulting. One will charge on non at all. Sounds great when they work but not worth the money you pay for them.

    Originally posted on jbl.com

    Response from jbl.com:
    4 months ago
    Customer Support
    Thank you for your review. I am very sorry that you have bad experienced with your headphone. If you need assistance, you are welcome to contact our JBL customer support team: https://support.jbl.com/gb/en/

    Worthless

    5 months ago
    I bought a pair of these 2 years ago and have had nothing but problems with them, it’s aggravating because the sound quality is great no complaints on that but the charging of the actual earbuds themselves are trash, it’s either one is charging or the other never both and even then one of them is only going to charge to 5%. I’m not really sure why this happens I’ve taken great care of these and keep them clean but dang they aggravate me!

    Originally posted on jbl.com

    Response from jbl.com:
    5 months ago
    Customer Support
    We're here to help with your JBL Tune Beam TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance.

    Worthless garbage, don't buy!

    6 months ago
    Worthless garbage. The noise cancelling function does not cancel noise (I have to double check each time if this setting is on). The earphones keep disconnecting with my devices. The charging port gets dirty and does not charge the earphones sometimes, which is really annoying. What is also annoying is that there is no button for searching bluetooth devices.

    Originally posted on jbl.com

    Response from jbl.com:
    6 months ago
    Customer Support
    Thank you for your feedback. Perhaps you'll consider purchasing from a certified JBL dealer. Call us now at: +44 161 222 3325 Monday - Friday: 08.00-17.00 Saturday - Sunday: 09:00-15:00 for a solution.
    1 – 8 of 205 Reviews