The North Face Women's Isabella 3.0 Backpack

I bought this a week ago and it is exactly as expected. Lots of pockets, good quality, perfect size for a day-hike or daily commute.

Terrible Customer service, sent wrong colour would not pay for me to ship back even though it was their fault and I told them I had a disability and they didn't see to care I had mobility issues to arrange to send back.

I love the design of this backpack, but could not believe how quickly regular wear and tear developed - I have worn through the fabric in the lower back and one of the straps within a year of using this backpack. I expected a North Face product to last longer than this.

Super small for even my fourth grader. Had to buy another brand bookbag to fit all his things. Great color and quality though.

I love this bag! It's stylish, roomie, and wonderful!

i bought this to replace an older version. some improvements (zipper on front small outside pouch, beautifyl dark blue green color), but 2 changes that significantly degrade the daily experience: 1) took zipper away from outside side pocket, which was great for grabbing keys without taking the whole backpack off, just one strap, and 2) removing the 2-way zipper on the smaller of two larger compartments. these cutting of corners alone almost made me return the bag. i LOVED my old version - now i'm annoyed with it constantly. still giving it 3 stars because it's one of the better small backpacks out there, but hope north face fixes these problems/downgrades in the next version. also please bring back a solid black/grey version that doesn't highlight the sporty logo so we can use this in more professional settings.